Comments on: Return Fraud.. Returning Rocks Instead of TVs

By: Michele@Philoxenos

Michele@Philoxenos — Mon, 16 Jul 2007 22:33:00 +0000

That kind of stuff just makes me sick. It means that when honest people have an honest problem with a product, we’re looked at suspiciously, as in the example above that Wil gave with his wife. A few people are ruining it for the rest of us.

By: Wil

Wil — Mon, 16 Jul 2007 19:50:00 +0000

My wife got taken that way.

She got a stick blender for her birthday (a really nice, and expensive brand) from her parents.

When she opened the thing, it was the wrong color and she noticed that it had been used. Upon further inspection, it wasn't even the right brand (shows her state of mind that she didn't even notice it). She took it back WITH THE RECEIPT, and the store didn't want to take it back because it was the wrong item.

"That's the whole problem!!!!"

I've never heard my wife actually say "aaarrrgggh" before.

By: Anonymous

Anonymous — Mon, 16 Jul 2007 17:16:00 +0000

I worked retail for several years and often staffed our one and only satalite register (one isolated from all the other ones) in the shoe department. I often got returns and probably 75% of the con artists trying for both return fraud and other sorts of fraud. The oddest case I ever saw was a woman who would buy our clothes, sew her own (crappy) clothes, and then sew the labels from our clothes into hers and return them. Seems like a lot of work in order to pull a con. We also got a lot of store brands returned from other stores, people picking up our merchendise and bringing it right to the return counter and claiming they’d lost their receipt, (they got gift cards instead of money, but still) and other weird little tricks. The rock thing isn’t new. Working retail gave me a poor view of people in general over time.

— Dancinghawk