Comments on: Persistence Pays Off https://www.onefrugalgirl.com/persistence-pays-off/ Earn, Save, and Live Joyfully. Tue, 19 Nov 2019 18:22:48 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Anonymous https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1794 Thu, 16 Jul 2009 21:34:00 +0000 http://www.onefrugalgirl.com/?p=623#comment-1794 FG-

Thanks for the response.

I was glad to read about your tea experience today. I find that your outlook on life is the easiest thing in your life to change to improve the quality of it.

]]> By: One Frugal Girl https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1783 Sat, 11 Jul 2009 21:15:40 +0000 http://www.onefrugalgirl.com/?p=623#comment-1783 Anonymous — Actually I forgot to mention in the post that I pay for a year's worth of Vonage service in advance. My monthly service contract renewed earlier in the month and I paid a for a full year's service at that time. In essence, I signed a new yearly contract.

]]> By: Anonymous https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1782 Sat, 11 Jul 2009 19:59:51 +0000 http://www.onefrugalgirl.com/?p=623#comment-1782 What surprised my about your post is that you thought you were owed free new equipment for some reason. When your cell phone wears out or your car you have to pay for a new one (or with a cell phone, commit to a new yearly contract in exchange for a free/reduced price phone). Why did you believe that you were owed a new free one?

]]> By: Vonage https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1774 Thu, 09 Jul 2009 18:00:39 +0000 http://www.onefrugalgirl.com/?p=623#comment-1774 Frugal Girl –

My name’s Michael and I work for Vonage, first off thanks for being a long-time customer. Sorry to hear that you had some service issues. We’re working all the time to improve call quality for our customers, and to give them a better customer experience. If you’re still experiencing any issues or have any questions – feel free to message me on Twitter @Vonage_Voice. Happy to help if there’s anything you need!

Best,
Michael
http://twitter.com/Vonage_voice

]]> By: Moonblossom https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1773 Thu, 09 Jul 2009 15:42:24 +0000 http://www.onefrugalgirl.com/?p=623#comment-1773 I have had this same exact problem with my comcast modem next time it acts up I'm going to do the same thing you have to see what they will do.. Good job on getting them to honor there products in the end.

]]> By: hustler https://www.onefrugalgirl.com/persistence-pays-off/comment-page-1/#comment-1772 Thu, 09 Jul 2009 07:10:19 +0000 http://www.onefrugalgirl.com/?p=623#comment-1772 It does seem pretty common these days for companies to not care about customer service until the threat of leaving. Sometimes I think the customer service line is meant to just passify customers with problems instead of actually helping them. Good for you for sticking with it!

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